Terms and conditions

Guarantees

For all commissions, a deposit of 40% is required, to be cleared before I start work on your portrait. If you are not completely happy with the image I send through of your finished portrait and I don’t improve it to your satisfaction, then you don’t have to buy it, and the deposit returned Likewise if you receive your portrait, after full payment is received, and are not happy you can return it for a full refund within 14 days, excluding the cost of return postage.

If the portrait were to be lost or damaged in transit then a full refund would be issued, or a replacement of the portrait offered.

Privacy

Contact details including telephone numbers, addresses and email addresses of customers are always kept entirely confidential, as are photographs which are mailed or emailed to me. I never sell or pass on any customer information to anybody, whether you end up commissioning a portrait or not. If you do commission a portrait, I will keep a scan of your finished artwork on file in case you ever want to order another portrait or an extra print.

Copyright for customers

Whilst I retain full image rights on the portraits I produce, I am happy for my customers to use the image of their purchased artwork for any non-commercial purpose. You can display it on social media or to make copies of it in any media you like. If you do use it, and little mention is always appreciated.

If you decide to return the portrait, I retain full rights to the image and any scans you have received.

Copyright for viewers of the website
This website and its content is copyright of Jon Elworthy. All rights are reserved, and the images may not be reproduced without permission. Permission is usually given, but please do ask.

Use of finished portraits

I retain the right display finished portraits on the website, or on my Facebook, Instagram or Pinterest pages for the purposes of promotion. However, I will always respect the wishes of my clients, and should you not wish to have your commission shown it will not be.